1. What are the kinds of underwear and accessories you're offering for men?

We're offering a broad range of styles in men's underwear including Jockstraps, briefs, boxers, beachwear, harness, leather gears, body suits, roleplay costumes, clubwear, and intimate accessories for him.

2. What kinds of sizes are available?

We offer a wide variety of underwear for men, which are made to fit the various body types. We typically offer sizes ranging from small to extra-large (S, M, L, XL), but availability may vary depending on the specific product. For accurate measurements and guidance on the choice of correct size, please see the size chart listed in the product pages.

3. What kind of materials are you using to make your underwear?

To ensure comfort and durability, our products are made from high quality materials. The common materials for these fabrics are cotton, Modal, Microfibres, and Faux materials. Detailed information on materials used for each of these particular items will be provided in the product description.

4. How should I care for my men's underwear?

If you wish to maintain the longevity of your underwear, it is recommended that you follow the precautionary guidelines given on the label or product page. Generally, it is recommended to wash machines with similar colors in cold water and to tumble dry them on low or air drying. Use no bleaches and harsh chemicals that can harm the fabric or elasticity.

5. Can I return or exchange men's underwear?

Due to hygiene reasons, we do not accept returns or exchanges on men's underwear, unless the item is defective or damaged upon arrival. We're constantly striving to make our products as good as possible and we encourage you to contact customer support within 2 days of receipt of your order for help if you get a defective item.

6. How can I track my order?

Once your order is processed and shipped, we will send you a shipping confirmation email containing a tracking number.You can use this number to track your package through the carrier's website.Please note that it may take a few days for the tracking information to be updated.

7. Do you offer international shipping?

Yes, we offer international shipping to many countries.During the checkout process, you can enter your address to determine if we ship to your location.Please note that additional shipping charges, customs duties, taxes, or import fees may apply, which are the responsibility of the customer.

8. How long does shipping take?

Shipping times vary depending on your location and the shipping method selected.Generally, for domestic orders nat take 2 to 5 business days for delivery. International orders may take 5 to 8 business days, depending on customs clearance processes and the destination country. Our Order Processing duration is 12 Business days. 

9. Can I cancel or modify my order?

We're trying to process orders as quickly as possible so we can deliver them on time.Contact our customer services within 24 hours, if you need to cancel or modify your order.We will do our best to accommodate your request, but please note that after 24 hours , we cannot make sny changes to it.

10. My discount code isn’t working! 

If your code isn’t working, it is probably due to an ongoing store sale.since all products are discounted, the promo codes won't work for your purchase. For our VIP members and gift card holders, if your code isn’t working, please contact our customer support team.