Order Cancellation & Refund

Order Cancellation and Refund 

We appreciate your shopping with us at kamasstudiounderwear.com. To provide clarity on our policies, please be aware that we operate under a strict return policy for underwear and clothing accessories.

Order Cancellation 

You can cancel your order within 2 hours after making the purchase.We will provide  the full refund or store credit. We allow a 2- hour window period for you to cancel your order and receive the full refund. Customers are encouraged to review our shipping policy before placing an order to avoid any inconvenience. 

Once the 2-hour window has passed, the invoice will be generated, and order processing will begin. If you wish to cancel your order after this period, a 50 % restocking fee will be applied, and the remaining balance will be refunded to you.

Please note that Order cancellation will not be accepted due to order processing delays, and by placing an order, customers acknowledge and accept this timeline. If you have any questions about order cancellations, please Email / WhatsApp us and our customer support team will be there for your assistance.

Refund

We will notify you once we’ve received the order cancellation request, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within  10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us. 

Your Understanding Matters

We value your understanding and cooperation in adhering to our return policy for underwear and clothing accessories. It ensures a safe and hygienic shopping experience for all our customers.
Thank you for choosing kamasstudio Underwear. We look forward to serving you and ensuring your satisfaction with our high-quality products just for him.